Once you have been shortlisted or hired on a project, the employer will contact you directly through the contact details you included in the Personal Information section of your account. You will also be notified via email once the employer confirmed your job application.
Freelance.com has employed you if your job was found by using one of our Business Managers. Therefore in this case, it is freelance.com to whom you send your status updates and invoices and freelance.com will pay you.
For jobs where an employer has posted the job directly on the platform, you deal with them directly.